Privacy and Terms
Last updated: [DATE]. Operator: [LEGAL ENTITY NAME], [ADDRESS], India. Contact: [EMAIL].
What Lucira is
Lucira is a decision-support tool for registered medical practitioners. It produces an AI (artificial intelligence) generated interpretation of a small number of de-identified medical images. It has not been licensed by CDSCO (Central Drugs Standard Control Organisation) or cleared by any regulator, and must not be used as the sole basis for any clinical decision. Before images or PDFs leave your device, Lucira automatically covers text that looks like a patient's name, ID number, date of birth, phone number or address; you can cover more areas yourself.
Who may use it
Accounts are by invitation only, for qualified medical practitioners who declare at sign-up that they hold current registration or a licence to practise in their country. You remain fully responsible for every clinical decision and must confirm findings on the complete study.
Your account
We store your name, speciality, city, country, username (mobile number or email) and a securely hashed password. This is used to sign you in, show you your own cases, and let the Lucira administrator review use of the service. When you accept the declarations and Terms of Use, we record the version, date, time, network address and device type as evidence of acceptance.
Students (Lucira Learn)
To confirm that a student account belongs to a real medical or dental student, intern or postgraduate aspirant, we collect the college, course, enrolment number, and for interns and aspirants the council registration number. We also collect a photo of an identity document (college ID card, internship letter, degree or registration certificate) and a selfie of the student holding that document. Both images are encrypted, are seen only by the Lucira administrator for verification, and are deleted 30 days after the account is verified or rejected. We keep a fingerprint (hash) of each image to detect the same document being used for more than one account.
Students outside India. Lucira Learn is open to medical and dental students in any country. If you sign up from outside India, your account details and verification documents are transferred to and stored on Lucira's servers (currently in the United States) and handled under this policy and Indian law, including the Digital Personal Data Protection Act, 2023. Your verification documents are used only to confirm you are a real student or graduate and are deleted 30 days after the decision. Lucira Learn is for education only and never handles patient data. If the law of your country gives you further rights over your data, contact us and we will help you exercise them.
To prevent account sharing we record which devices and networks an account is used from. A student account can be signed in on one device at a time; signing in elsewhere signs out the other device. Repeated sign-outs from different devices are reviewed by the administrator and may lead to suspension.
What you must not upload
- Patient names, hospital or ID (identifier) numbers, dates of birth, addresses or contact details
- Full-face photographs or other images that identify a person
- Images with burned-in patient details (crop these out first)
How images are handled
- Your browser resizes each image and removes embedded metadata (such as EXIF (exchangeable image file format) data) before upload.
- Images, history, examination findings, vitals and laboratory results you enter are sent over an encrypted connection to our server and passed to Anthropic's Claude API to generate the report.
- For AI assessments, images, including photos of lab reports, are not stored. They are processed in memory and discarded after the response. The only exception is a specialist read that you request (see below). When reading a lab report, Lucira is instructed to ignore patient names, numbers and other identifiers and to extract only test results.
- Your cases: when you save a case, the de-identified clinical details you entered (age, sex, symptoms, history, vitals, lab values), the AI assessment and your decisions are stored on our server under your account. Only you and the Lucira administrator can see them.
- Learning: if a case is confirmed and you leave "use this case to improve future assessments" ticked, a short de-identified summary of it may be shown to the AI when assessing similar cases for other doctors. No doctor or patient identity is included.
- Anthropic processes API data under its commercial terms and privacy policy; see anthropic.com/legal.
Specialist reads
- If you request a specialist read, the de-identified images, clinical details, the AI assessment and your question are stored on our server and shown to a registered specialist of the chosen speciality, who has a Lucira specialist account created by the administrator.
- Before sending, you confirm that the material contains no patient identifiers and that the patient has agreed to it being shared with a specialist for an opinion.
- Specialist-read images are stored encrypted and deleted automatically [30] days after the report, or immediately if the request is cancelled. The written report, messages and clinical details are kept with your case record.
- The specialist sees your name, speciality and city with the case, so they know who is asking. The specialist's name and registration number appear on the report.
Deleting data
Ask the administrator at [EMAIL] to delete your account and cases. The administrator can also remove individual cases.
Your rights
Under India's Digital Personal Data Protection Act, 2023 you may contact us at [EMAIL] with questions or grievances about data handling. Grievance officer: [NAME, EMAIL].
Subscription
- New accounts include a limited number of free assessments. After that, running new assessments requires an active subscription at the monthly fee shown in the app. Saved cases remain viewable without a subscription.
- Payment is made by UPI (Unified Payments Interface) directly to the operator. A subscription starts when the payment is verified against the transaction reference you submit, normally within one working day.
- Subscriptions do not renew automatically. Refunds: [REFUND POLICY, e.g. "pro-rata refund on request within 7 days of payment"].
- Prices include/exclude GST (Goods and Services Tax): [STATE WHICH]. Receipts: [HOW RECEIPTS ARE ISSUED].
No warranty
Lucira is provided "as is" for research and decision support. AI output can be incomplete or wrong. To the extent permitted by law, the operator accepts no liability for decisions made using it.
This page is a starting template and should be reviewed by a qualified lawyer before public use.